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We are looking for an Experience Designer – UX to help us craft digital products and services that deliver outstanding user experiences. Your role is to champion the customer, ensuring their voice is heard at every stage of the process. You will ensure that a client’s business objectives are aligned with customer goals and that the approach taken delivers value to both.
You will play a key role in defining and improving the customer journey by combining user research,interface design and usability best practices. You will collaborate with cross-functional teams,including product, engineering and delivery. This role requires a deep understanding of human-centered design and the ability to translate insights into compelling experiences.
You are curious about the connection between UDG and MMT? Both companies are part of global agency group MSQ and kick off great projects together.
Why us?
With us, you not only design interfaces, but also the digital future - with a team that loves design, works as equals and wants to grow together. We offer you the opportunity to contribute your ideas, develop your professional skills and fully realise your passion for UX.
MMT Behaviours
At MMT we don’t only care about what work is done, we also care about how we get things done. The MMT Behaviours are part of our DNA and what makes us stand out from the crowd, build trusted solutions for our clients and build a better future.
Our team can use the below behaviours to check in on how they are performing.
- Build trust. Don’t let it rust
Builds and protect trust with clients & MMTers. - Adopt a growth mindset
We are energised by change; we continually explore new approaches to achieve great results. We push our own boundaries to grow our skills and capabilities. - Go and see for yourself
We walk in the shoes of others; our clients, their customers or our fellow MMTers so we understand their challenges. - Bring challenge and solution in equal measure
Bring challenge is a given, but we create impact through bringing the solutions. - Build fast, Measure early, Learn often
We think lean, deliver value fast & continuously improve. - Run towards the fire
We roll up our sleeves and help our clients and colleagues in times of need. - Nurture our community
We take steps to positively impact the experience and outcomes of our team, clients, community and environment.
Responsibilities
- Development of a UX vision and strategy that combines user needs with business goals
- Planning and conducting user research (interviews, tests, analytics, etc.)
- Carrying out UX and competition analyses
- Designing user personas, customer journeys, experience maps and information architectures
- Prototyping and iterative tests
- Conducting and moderating workshops (e.g. ideation, card sorting, journey mapping)
- Presentation of concepts to customers and as part of pitches
- Contributing to the definition of MVPs with a focus on user and business value
- Design advocacy internally and externally
- Mentoring of junior UX designers
About You
- At least 2 years of experience in UX design or a related field
- Very good understanding of user-centred design principles
- Experience with common design and prototyping tools (e.g. Figma, Sketch, Adobe XD)
- Experience with agile project methods
- Confident in moderating workshops with clients
- Knowledge of accessibility and responsive design (WCAG)
- Excellent communication skills - written and verbal
- High level of self-organisation and quality awareness
Nice to have:
- Studies in the field of design, human factors or comparable
- Experience in design thought leadership
- Experience in mentoring
